Frequently Asked Questions


1. Product Related Queries.

What is Poster?

Basically, Posters are high quality reprint of digital designs which are created using various software's, and are printed on High Quality and High GSM Papers using Premium Quality Inks.

What is Framed Poster?

Framed Posters are simple posters, which are enclosed in Frames which are usually made up of Engineered Wood, Teak Wood, Synthetic Materials, and other materials as well. Frames are used to Protect the posters for longer life and easy hanging on walls.

What is Canvas?

Canvas is a High Quality Cotton Fabric on which designs are printed using high quality printers. Then these printed fabrics are stretched on teak wood frame with a back support, which gives these designs a unique and aesthetic look.

What are Manga Wall?

Basically Manga Walls are black and white digital reprint of Anime Comic Book pages, which then are sticked to a wall for decorating the wall and giving the room a pleasant look.

What is Badge?

Badges are small circular, square or rectangular objects in which designs are placed or printed, and then these badges are wore by people mostly on shirt pocket using a safety pin attached with the back of the badge, but some times badges are also used by youths on their bags and other accessories too.

What is Key Chain or Key Ring?

Keyrings are similar to badges, the only difference is uses, while badges are used on shirt pockets, key rings or key chains are mostly used for organizing the keys in a beautiful and representable manner.

What is Desk Mat or Key Board Mat?

Desk Mats are rectangular Pieces of Rubber and Fabric material, on which designs are printed. The Desk mats are often used under the key board and mouse for smoother gliding surface and making the work station more beautiful.

What are Metal Posters?

Metal Posters are digital designs which are printed on a surface of metal, mostly smooth Aluminum surface.

What is Laptop Skin?

Laptop Skins are the printed wraps which are used to cover the laptop surfaces, for making them more beautiful and representable.

What is Mobile Skin?

Mobile Skins are the printed wraps which are used to cover the mobile surfaces, for making them more beautiful and representable.

2. Payment Related Queries.

Which payment options are available?

Their are various payment options are available like,

  1. Credit Cards
  2. Debit Cards
  3. UPI
  4. Bank Transfer via Net Banking
  5. EMI on Cards
  6. Wallets, and etc.

Why am I being charged for delivery on my order when it states standard delivery is free?

All our delivery charges are pre-set by our courier company. We sell some items which require a specialist courier company to fulfil the delivery, there is an additional charge for these. Also, our courier company consider some surcharge postcodes ‘Out of area’. There is an additional charge for these also.

Are my details secured?

Yes, your all the details are secured as we use best security features with 264 bit encryptions which provides bank grade security.

3. Offers, Coupons, and Discount Related Queries.

Latest offers available?

You can check our Discounts, Offers, and Coupons page for checking the latest offers and discounts on our products. Also you can subscribe to our News Letter for being updated regarding new products and offers.

4. Shipping Related Queries.

How long does it take for home delivery?

It usually takes 2 days for order processing and 7-10 days for delivery, depending upon your location and pin code.

Which courier do you use for deliveries?

We use Shipping services by Ship rocket, in which all the prominent courier companies are available, we use the best suitable partner for your pincode.

Why am I being charged for delivery on my order when it states standard delivery is free?

All our delivery charges are pre-set by our courier company. We sell some items which require a specialist courier company to fulfil the delivery, there is an additional charge for these. Also, our courier company consider some surcharge postcodes ‘Out of area’. There is an additional charge for these also.

5. Returns, Refunds, and Exchange Related Queries.

How can i return an item?

You can return an item within 7 days of delivery, by contacting our support or by logging into your account and canceling the order.

How can i make refund from your website?

You can simply login in your Wall Stars Account and from orders section you can make the refund request.

I want to exchange a product, how can i do that?

You can simply contact our support team or simply login to your account and create an exchange request from your order section.

For further help, please connect with our support team.

Mail- support@wallstars.in

Call - +917722994470

Free Shipping

On all orders over Rs 299.

Free Returns

On all orders.

Secure Payment

Encrypted Payment Pages.

Gift Wrap

Gift Wrap Available.